TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website you signify your acceptance of the following terms and conditions of use and our privacy policy. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to www.blueguacamaya.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

Amendment of Terms
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.blueguacamaya’s rights and obligations to each other.

Limitation of Liability
Blue Guacamaya and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Delivery Of Goods
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of www.blueguacamaya.com

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

Returns and Refunds
www.blueguacamaya.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. We are not required to provide a refund or replacement if you change your mind but you can choose a refund or exchange if an item has a major problem.

This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it;
• is unsafe;
• is significantly different from the sample or description; or
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Should you wish to return your order, please notify us with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.blueguacamaya.com Please keep your proof of purchase – eg. your receipt.

Intellectual Property
All content published and made available on our Site is the property of Blue Guacamaya and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Your Privacy
At www.blueguacmaya.com we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. www.blueguacamaya.com respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

Applicable Law
This agreement and this website are subject to the laws of the State of  New South Wales and Australia.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Last Updated: 02/12/2022